Use cases · Agencies

Every client’s outreach, from one account.

Give each client a workspace of their own, with their own domains, lists and reporting. One agency plan covers them all, with no per-client fee and one shared monthly send pool.

Kept apart. Each client sees only their own work.

Every workspace is walled off at the data layer. The one thing shared is the warmup pool, on purpose: a pool only works with many mailboxes, and every one of them is held to the same health rules.

Analytics

Sends, replies and placement are reported per workspace, and any campaign exports as an image you can send the client.

Contacts and campaigns

Each client’s lists, sequences and conversations live in its own workspace.

Suppression

One client’s unsubscribes and bounces never block another client’s sequence.

API keys and webhooks

Each client’s integrations only ever see that client’s data.

Shared on purpose: the warmup pool

Every member is held to the same complaint, bounce and placement bands.

Client access. Invite the client, pick what they can touch.

Your own staff are added to every client workspace automatically. Add the client to their own workspace from Settings, Members, with a role that fits. They see their campaigns and numbers, and nothing from your other clients.

  • AdminEverything except transferring ownership.
  • ManagerCampaigns, contacts, mailboxes and integrations.
  • ViewerRead-only access to campaigns, contacts and reports.

Rename these, change what they allow, or add your own.

Billing. One plan for every client.

Your agency plan covers every client workspace. Clients share one monthly send pool and one AI balance, so a quiet week for one client is volume another can use, and you can cap any client’s share of either.

You pay
One plan
Agency from $199 a month, covering every client.
Per client
$0
Unlimited clients, no per-client fee.
Sends
Shared
One monthly pool across clients, so quiet weeks are not wasted.
AI
Shared
$10 a month on Agency and $30 on Agency Pro, for every client to draw on.
Top-ups
50,000
More sends for the period, from $60 a pack.
Your margin
Yours
Bill clients however you like.

Agency pricing. Ten clients on Agency cost $19.90 each a month.

Agency is $199 a month billed yearly whether you run 3 clients or 30, so every client you add lowers what each one costs. Every agency plan includes unlimited clients, staff in every client, warmup, connect links, client reports, the cross-client inbox and agency API keys.

Agency Scale starts at 1,000,000 sends a month, priced to your volume. Self-hosted instances get every agency feature for free.

The same rules for everyone. One client can’t push past safe limits.

Every mailbox, in every workspace, sends within its own cap and spacing, warms on the same ramp and is slowed down by the same health checks. Your client’s ambitions never become your reputation problem.

50 a day
Default cold cap per mailbox
90 to 420 s
Between two sends, varied each time
10 to 40
Warmup emails a day
10%
Spam placement that slows a mailbox

Questions. Agencies, answered.

Can one client’s bad mailbox hurt another client?

Reputation is judged mailbox by mailbox, so one client’s struggling mailbox doesn’t drag another client’s down. The warmup pool is shared on purpose, because a pool only works with many mailboxes, and a mailbox that draws complaints or bounces is taken out of it.

How many clients can I run?

As many as you like. Agency plans have no limit on clients and no per-client fee: every client workspace sends from one shared monthly pool, from 150,000 sends on Agency to 500,000 on Agency Pro.

What happens when the pool runs low?

You get a notice at 80% and at 100%. Add a top-up pack of 50,000 sends for the rest of the period, or let campaigns wait for the period to renew. You can also cap any client’s monthly share so one busy client cannot use up the pool.

Does a bigger pool mean a mailbox sends more?

No. Every mailbox keeps its own daily cap, spacing, warmup ramp and health checks. The pool caps the agency’s total; to send more, connect more healthy mailboxes.

Do my clients get a SenditCold invoice?

No. The agency pays one subscription for every client, and you bill your clients yourself, at whatever margin you choose.

Is AI shared across clients too?

Yes. Each client spends its own AI balance first, then the agency’s shared balance: $10 a month on Agency and $30 on Agency Pro, refilled every month, plus anything you buy, which never expires. You can cap a client’s share or move balance into a client’s workspace.

Can a client’s mailboxes be kept apart from everyone else’s?

On Agency Pro, each client workspace gets a reserved worker, so its mailboxes sign in to their providers from an address no other customer, and no other client of yours, uses. Up to 20 clients of one agency hold one at a time. Business and Enterprise workspaces get the same.

Can clients log in and see their own results?

Yes. Invite them to their workspace with a role that fits, and they see their own campaigns and numbers and nothing from your other clients. Clients who should not log in can get a branded report link, or a report emailed every week or month.

Can clients use the dashboard under my brand?

Yes. Point a subdomain such as portal.youragency.com at SenditCold under Agency > Branding. Connect links and reports are built on it, and your clients sign in to the full dashboard there with your logo and name. Agency shows a small “Powered by SenditCold” line, and Agency Pro can remove it.

Can one integration work for every client?

Yes. Agency API keys reach every client workspace: send the key and name the client in a header, and a client that leaves the agency is out of reach on the next request.

Bring your client roster into one account.

Start with one client workspace and add the rest as you move them over.